Customer Journey

We make your home transformation seamless and enjoyable. From the initial consultation to the final walkthrough, we prioritize clear communication, quick timelines, and personalized design to bring your vision to life. Experience a smooth and satisfying remodeling journey with us.

Sales & Design

When you submit a contact form or call us, we swiftly respond to all project inquiries. In our initial conversation, we gather essential details about you and your project to ensure we fully understand your needs. Once we have all the necessary information, we will schedule a convenient time for an in-person meeting to discuss your project further.

Duration: 2-4 Hour Onsite Meeting

Continue your journey with us by engaging in a 2-4 hour conversation, where our focus will be on comprehensively understanding your needs and objectives. It is crucial that all decision-makers attend this detailed consultation.

By the conclusion of our discussion, you will have a clear insight into how our services can fulfill your requirements and establish the foundation for a successful partnership.

This meeting can either be arranged as a standalone session or included as part of the initial sales call. During the meeting, we will delve into the project’s scope, pricing, and financing options. At the conclusion of our meeting, you will have a thorough understanding of the project’s specifics, costs, and payment alternatives, equipping you with the necessary information to make an informed decision on whether to proceed.

Duration: 1-2 hour meetings 2-4 meetings within 2-6 weeks at J&RS

During the Design Meetings phase, we engage in a series of meetings specifically tailored to address your project’s design requirements. Initially, we will meet for 1-2 hours to discuss your fundamental needs and overall vision. Over the next 2-6 weeks, we’ll schedule 2-4 additional meetings to refine the concepts and ensure that every detail aligns perfectly with your expectations. Our focus is meticulous, covering even the smallest components to guarantee precision in developing your project.

By the end of this phase, you will receive concept drawings that truly capture your refined vision, shaped by our collaborative revisions and your invaluable feedback, setting the stage for the next phase of development.

*Disclaimer: Please note that the design process for some projects may be expedited based on the complexity level or if traditional design principles do not apply.

Build

Duration: 1-2 hour

In this pivotal meeting, you’ll have the opportunity to meet your designated project supervisor. Together, we’ll thoroughly review the project scope, objectives, and your expectations. Clear
communication and alignment are key as we ensure that every aspect of the project meets your standards.

By the end, you’ll have established a direct line of communication with your project supervisor, fostering transparency and accountability throughout the project’s lifecycle.

Duration: Variable (Depending on Project Scope)

We begin by setting up protections around the site to keep your property safe. Our team then starts working, carrying out each task with precision and attention to detail. Throughout the project, we keep in touch with you to ensure transparency and quickly address any concerns you might have. Our main goal is to make the experience smooth and satisfying for you, with customer satisfaction as our top priority. As the project progresses, you can expect a professional and attentive approach from our team. Your satisfaction is our top priority, and we’ll go above and beyond to ensure every aspect of the project meets your expectations.

Duration: 1 Hour

Join us for the closeout meeting, where we’ll review the project, go over warranty details, and address any remaining concerns you might have. This is our final check to make sure everything meets your expectations before we conclude the project.

Service

Our carpentry service is tailored for smaller projects, offering hourly rates for repairs and replacements. Whether you need quick fixes or minor installations, our skilled carpenters provide reliable and precise workmanship. This service focuses on delivering high-quality carpentry solutions efficiently, ensuring your home maintenance needs are met promptly and professionally.

We offer comprehensive plumbing and HVAC services to keep your home systems running smoothly. From routine maintenance and repairs to full installations, our certified professionals work diligently to ensure your plumbing, heating, and air conditioning systems are efficient and reliable.

The Home Care Program is a membership plan designed to keep your home’s heating, cooling, plumbing, and electrical systems in safe and operating condition through annual inspections and maintenance. It offers peace of mind by preventing emergencies before they become costly issues. Members benefit from detailed inspection reports, discounted repairs and replacements, and priority service, ensuring a well-maintained and secure home environment.

Visit Our Duluth Showroom

Looking for Inspiration?

Get inspired by browsing our project gallery to see our craftsmanship in action, or visit our design center to experience materials firsthand and receive expert guidance from our design specialists. Both options will help bring your vision to life with confidence.

4802 Oneota St
Duluth, MN 55807

Monday – Friday
8am – 4:30pm

What Our Clients Are Saying

Margaret S
October 31, 2026
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Excellent work by J&RS. They have done so much for us and we will continue to use their services! Shower and tub install, reworked plumbing, ceiling repair, fan install, exterior siding repair are just a few of the services we have experienced and each a wonderful experience
Heidi M
October 30, 2026
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I would highly recommend J&RS. Their salesman, Zach, was knowledgeable and helpful. Connor was always available to answer any questions that I had. Louie and his team transformed the look of my house with their expert workmanship, installing new windows, siding, gutters, and building a new deck. I'm very pleased with the end result, and I will definitely call them for any future projects.
Peggy H
October 29, 2026
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I had them come and redo part of my back steps and couple of other projects and I am so impressed with the work done. I really can’t recommend them enough.
Vince &
October 12, 2026
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In 2025, we approached J&RS with an idea for an expansion to our house. Chad was very professional and quick to respond with an initial rough estimate. After looking over the quote and signing with J&RS, we appreciated working with Chad and Kate over the winter to go over design iterations and make final decisions. Our expansion project included a new sunroom/recreation room, a bedroom/office, and a mudroom/powder room. Although our plans had grown and changed during the initial phase, we were happy J&RS was able to accommodate our requests within a reasonable budget, given the scale of the project. In spring of 2026, work began within the time frame they initially provided, and we were pleased with how Micah managed the project from start to finish. We were thankful for Micah’s communication and reassurance throughout the project if any issues or delays came up. If we had a concern, J&RS talked it through with us to come up with a solution that worked for everyone, and any problems were resolved in a timely manner. For example, one of our new windows was accidentally broken, and a window replacement was immediately ordered and installed by the end of the project. We also had a few minor design things that we wanted to adjust during the finishing touches, which were handled with care and done to satisfaction. One night, Micah even came out with a tarp to help cover an open portion of our addition that was exposed to extremely heavy rain. It was very exciting to see the progress each week, and we are very happy with the final results! Chad, Kate, Micah, and all the J&RS staff and subs worked hard to make sure our project was completed on time while meeting quality standards and permit requirements. We were especially impressed with how the roof line was tied into our existing home and the efficiency of the framers. We also love how the interior wood doors, trim, and ceiling turned out as well as the custom windows! We have been enjoying our new space and would recommend J&RS for anyone considering a renovation or expansion to their home.
Kim K
September 20, 2026
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Our basement remodel was the first time using J&RS but it definitely won't be our last! We've owned four homes and had over a dozen remodeling projects over the years. We have never had an experience like we did with J&RS! Starting with Ryan Blomquist and Kate Erickson as the sales and design team- we couldn't believe how hard they worked to meet our wish list! We were thrilled with their attention to the tiniest details, careful listening to get to the heart of our family's needs, and presenting beautiful options that took the stress and guesswork out of the design process. They took the time we needed to be educated about the process, timeline, products, expectations and cost. We never felt there was a "silly question" or that we were wasting anyone's time. We felt so taken care of! Rory Sundberg and his team (Marlin, JB, Ben, John, Henry, Bo) went so far past our expectations! Professional, friendly, patient, quiet, clean, respectful to us, our home, dog and each other, great communication, awesome sense of humor. It made the experience fun! Can you imagine a remodel being FUN!??? IT WAS! Ultimately they transformed our basement into a two bed/bath retreat for our guests while improving our structure and safety. The outcome was mind-blowing. Check out our photos! We love our new space! DO NOT HESITATE to reach out to J&RS - they will do everything in their power to make sure you're satisfied! We'll definitely be back!
Tom W
September 15, 2026
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Finally we found a reliable contractor. We had J&RS start with building our deck..Zac, our salesman was knowledgeable, professional and took the time to listen to what our goal was.. their crew showed up as planned and did an outstanding job. We then had them design and build an awning for the front of our house again they delivered a great looking product. I honestly can't say enough good about them. We're looking forward to the bathroom remodel.
Spaghettios
August 24, 2026
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Rebuilt the floor of my old front porch. Night and day difference! The price was right and they were efficient and tidy. Connor, Zach and their crew were all a pleasure to work with.
Sue
July 22, 2026
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Can’t say enough good things about this company and its employees. From the receptionist, to Ryan, Monica, John and Ben, our experience was amazing. Ryan and Monica came out and gave us ideas we never thought about. Ryan’s ideas for the layout of the kitchen, to Monica’s questions about colors and how we wanted the kitchen to feel, made us think. They gave us ideas to think over and time to decide. After a few meetings with Monica, and changes we made, we were ready to begin the project. John and Ben were our team. They came everyday, on time, and explained what they planned for the day. Before they would leave, they explained what they accomplished and what they planned for the next day. We were always kept informed. Ryan would stop by and oversee the project and ask if we had any concerns or questions. And John and Ben made sure everything was cleaned up before they left. Job completed! And we couldn’t be happier. See you at our next project.
John D
July 17, 2026
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Eli and Louie are friendly, dedicated workers. They addressed any concerns we had. The finished product is beautiful!
Frank
July 16, 2026
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Our front porch project is finished. We want to tell you how impressed we were with both Sam and Eli and the work they did on the railing.. They did an exceptional job. They took care to make sure the railing was straight, mounted securely and made sure to tell us what they were doing. When finished the area was cleaned and before they left visited with us to make sure we were pleased with their work. They are an asset to your company. Please be sure and comp[liment them for us on their work. Frank and Pat Riggio